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10 task visibility practices improving ownership
I’m not sure about you, but I’m always looking for ways to work smarter, not harder. I can’t imagine I’m alone h
Read more12 productivity traps hybrid teams often fall into
Are you tired of being less productive? The good news is that you’re not alone. The better news is that there are solutions to the productivity traps that most people fall into. By understanding how to recognize and solve these issues, you can get back to being your best self. 1. Failing to set clear […]
Read more10 automation practices saving teams hours weekly
Automation is a popular topic in the business world, and it’s a great way to save time and money. Automation can help you streamline your processes, reduce errors, and increase productivity. In this post, we’ll take a look at 10 automation practices that can save your team hours each week. 1. Automate repetitive tasks Repetitive […]
Read more10 ways SaaS founders can future-proof their platforms with AI
I’ve read a lot of SaaS company reviews in the past year. I read them for my job and when I help out other organizations with their marketing. One thing that I’ve noticed is that, no matter how well a company is doing, they’re always worried about the future. Even if a company has 4.5 […]
Read moreHow to 3X Agent Performance with Quality Management Software
Many contact centers struggle to scale agent performance without burning out teams or compromising quality. The lack of real-time visibility and scattered QA processes often leads to missed targets and customer dissatisfaction. Call center quality management software is a performance-boosting tool that automates audits, scores agent calls and delivers actionable insights. It enables managers to […]
Read more8 less-known project management methodologies for your team
If you’re a project manager, you’ve probably heard of Agile, Waterfall, and maybe even Scrum. But there are plenty of other project management methodologies you can use to manage your next project. In this post, we’ll cover eight less-known project management methodologies, their pros and cons, and when to use them. 1. Waterfall Waterfall is […]
Read more12 ideas to combat remote work burnout
Remote work burnout is real. If you’re suffering from it, you’re not alone. Many remote workers have experienced burnout at some point since the pandemic began. The good news? There are things you can do to combat remote work burnout. Here are 11 ideas to help you get started. 1. Take breaks Taking regular breaks […]
Read more11 tips for remote teams to stay connected
Working from home is a big change. It’s also a big opportunity. When you’re working in the same place where you used to unwind with your family, it can be hard to flip a switch and establish a new boundary between work and personal life. Due to the spread of COVID-19, more employees are working […]
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